OPERATIONS BACKBONE
An agent for operators.
Vendor reviews, invoice routing, ticket triage. Running across every tool you bought.
Custom skills
Renewal review
Reads contracts and usage. Tells you which renewal to renegotiate before it auto-renews.
Invoice handling
Reads PDF invoices, GL-codes by historical pattern, queues for Bill.com approval.
Ticket triage
Classifies inbound Zendesk tickets, routes, drafts replies your team approves verbatim.
Automations
Onboarding & offboarding
New hire provisions accounts in Okta, Slack, GitHub, Notion. Offboarding reverses cleanly.
Month-end close
Reconciles across Quickbooks, Stripe, Mercury. Flags variances for the controller.
Incident response
Pagerduty fires; war-room in Slack, status doc drafted, comms templates ready.
Potential connectors
Quickbooks
Bill.com
Stripe
Okta
BambooHR
Zendesk
ICIronclad
Asana
Pagerduty
Slack